Online Doctor for Children

A doctor from Aleris Hospitals will help you and your child when you use Online Doctor.

You talk to the doctor via a video link on your phone. When the doctor is ready, you will receive a text message with a link. The video call will start when you click the link.

If you are logged in, you can change or cancel the appointment under 'Your appointments'. 

You can cancel the appointment up to one hour before your appointment starts.

If you cannot cancel your appointment with the doctor, it may be because it takes place in less than an hour.

To see your child’s medical record from Aleris, please send an e-mail to sundhed@aleris.dk.

If the child is over 15 years old, the child must give consent.

Children and young people must give their own consent to treatment when they turn 15. At that time, you as a parent automatically lose access to the child’s digital health data on sundhed.dk. 

Therefore, it is the child who must give consent to examinations and treatment in the Health Scheme when the child turns 15. 

Only if the child gives consent can parents get access to the child’s health information.